GU10 Dimmable 3 LED White Spot Down Light Bulb Lamp 6W High Power
SHIPS IN 18 HRS
Return DOA (Dead on Arrival) Item
Any products, dead on arrival (incorrect usage excluded) within 45 days after shipment.
In this case, please kindly provide us with proof as below:
The photos of original EACHBUYER package with front and back sides
The photos or video of the defective item(s)
The photos, video or screenshot showing the malfunction of the defective item(s)
In a DOA Situation: a reimbursement for return shipping fees is available, provided that:
Return the item(s) by ordinary mail (the least expensive way) with tracking number to the nearest Product Drop Off Box (see details below); If the mail service with tracking number costs more, you may choose the one without tracking. Please be sure to keep the shipping receipt with you after return. We will process for you upon receiving the screen shot of your receipt.
The return shipping fee is less than 60% of the defective item(s) value, and also less than $40 (USD), we will cover the actual postage (according to the receipt you provided). If the return shipping fee exceeds the limit above, please contact our CS staff to further confirm it.
Return Defective Item
In case your product (only for items without Special Warranty terms in the product description and physical damage or incorrect use excluded) turns out to be defective:
If the defect is not caused by you, we will pay all necessary shipping fees for returning the defected Product to us and for sending the replaced one to you; or
If the defect is caused by you, you will pay necessary shipping fees for returning the defected Product to us and for sending the replaced one to you
Within 90 days from shipment
If the Product turns out to be defective within 90 days from shipment, User may mail the Products back to us. We will still try to exchange your defective Products for a brand new one where possible.
Between 91 days and 365 days from shipment
Should the item become defective within 365 days from shipment, Users will still be allowed to send the Product back to us. We will help by forwarding the item to the manufacturer for repair or replacement.